Landflex Building Management

Landflex has a team of dedicated staff focused entirely on delivering and managing building services to our customers.

Customers can make requests for all service enquiries either face to face to our on site Landflex representatives, or alternatively, via the Landflex Customer Service Centre which is available 24 hour, 365 days per year.

Service Guarantee

When making a service request, the Landflex customer will be provided with an estimated completion time. The following tables provide some examples of Customer response times:

Priority	Examples	Completion Times
Work required to address an issue affecting health & safety in the working environment	Lift entrapment, stair/trip/slip hazards, electrical hazards	45 mins
Work required to address a defect that is seriously affecting the working environment	Heating, lighting or power failure	4 hours
Most normal requirements where defects are not seriously affecting the working environment	General day to day repairs	24 hours

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